Returns & Exchanges

At Cara, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for easy returns and exchanges to ensure your shopping experience remains seamless.

1

Start Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy as we process your refund or replacement.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing